000 02600cam a22004934i 4500
001 ocm53170294
003 OCoLC
005 20240726100348.0
008 031003s2002 ncu b 000 0 eng
010 _a2003278334
016 7 _a014534026
_2Uk
020 _a9781882197736
035 _a(OCoLC)53170294
040 _aDLC
_beng
_erda
_cDLC
_dBTCTA
_dBAKER
_dAKP
_dYDXCP
_dUKMGB
_dIG#
_dSBI
042 _apcc
049 _aSBIM
050 0 4 _aHD42.C397.M363 2002
050 0 4 _aHD42
100 1 _aPopejoy, Barbara,
_e1
245 1 0 _aManaging conflict with direct reports /
_cBarbara Popejoy and Brenda J. McManigle.
_hPR
260 _aGreensboro, North Carolina :
_bCenter for Creative Leadership,
_c(c)2002.
300 _a29 pages ;
_c23 cm.
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
490 1 _aAn ideas into action guidebook
504 _a1 (pages 27).
500 _a"CCL no. 418"--T.p. verso.
505 0 0 _aConflict and resolution --
_tConflict with direct reports is a special case --
_tManaging the relationship --
_tManaging the work --
_tA process for managing conflict --
_tRecognizing both sides of the conflict --
_tPreparing for a conflict resolution session --
_tDuring the conflict resolution session --
_tAfter the conflict resolution session --
_tManaging conflict for success and development.
520 0 _a"Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution are in a good position to manage such conflict. They are better prepared to understand emotions that can trigger conflict, to clarify performance expectations, and to provide ongoing feedback for the support and development of their direct reports."--Publisher's description.
530 _a2
650 0 _aConflict management.
650 0 _aCommunication in management.
650 0 _aInterpersonal communication.
650 0 _aInterpersonal relations.
700 1 _aCenter for Creative Leadership.
700 1 _aMcManigle, Brenda J.
830 0 _aIdeas into action guidebooks.
907 _a.b16345964
_b08-08-13
_c02-21-12
942 _cBK
_hHD
_m2002
_e
_i2020-10-23
_k0.00
998 _acim
_b08-08-13
_cm
_da
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_feng
_gncu
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994 _aC0
_bSBI
945 _g1
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_p0.00
_q-
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_s- --
_t61
_u3
_v0
_w3
_x0
_y.i19077415
_z02-21-12
999 _c17601
_d17601
902 _a1
_bCynthia Snell
_c1
_dCynthia Snell