000 | 02600cam a22004934i 4500 | ||
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001 | ocm53170294 | ||
003 | OCoLC | ||
005 | 20240726100348.0 | ||
008 | 031003s2002 ncu b 000 0 eng | ||
010 | _a2003278334 | ||
016 | 7 |
_a014534026 _2Uk |
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020 | _a9781882197736 | ||
035 | _a(OCoLC)53170294 | ||
040 |
_aDLC _beng _erda _cDLC _dBTCTA _dBAKER _dAKP _dYDXCP _dUKMGB _dIG# _dSBI |
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042 | _apcc | ||
049 | _aSBIM | ||
050 | 0 | 4 | _aHD42.C397.M363 2002 |
050 | 0 | 4 | _aHD42 |
100 | 1 |
_aPopejoy, Barbara, _e1 |
|
245 | 1 | 0 |
_aManaging conflict with direct reports / _cBarbara Popejoy and Brenda J. McManigle. _hPR |
260 |
_aGreensboro, North Carolina : _bCenter for Creative Leadership, _c(c)2002. |
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300 |
_a29 pages ; _c23 cm. |
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336 |
_atext _btxt _2rdacontent |
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337 |
_aunmediated _bn _2rdamedia |
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338 |
_avolume _bnc _2rdacarrier |
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490 | 1 | _aAn ideas into action guidebook | |
504 | _a1 (pages 27). | ||
500 | _a"CCL no. 418"--T.p. verso. | ||
505 | 0 | 0 |
_aConflict and resolution -- _tConflict with direct reports is a special case -- _tManaging the relationship -- _tManaging the work -- _tA process for managing conflict -- _tRecognizing both sides of the conflict -- _tPreparing for a conflict resolution session -- _tDuring the conflict resolution session -- _tAfter the conflict resolution session -- _tManaging conflict for success and development. |
520 | 0 | _a"Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution are in a good position to manage such conflict. They are better prepared to understand emotions that can trigger conflict, to clarify performance expectations, and to provide ongoing feedback for the support and development of their direct reports."--Publisher's description. | |
530 | _a2 | ||
650 | 0 | _aConflict management. | |
650 | 0 | _aCommunication in management. | |
650 | 0 | _aInterpersonal communication. | |
650 | 0 | _aInterpersonal relations. | |
700 | 1 | _aCenter for Creative Leadership. | |
700 | 1 | _aMcManigle, Brenda J. | |
830 | 0 | _aIdeas into action guidebooks. | |
907 |
_a.b16345964 _b08-08-13 _c02-21-12 |
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942 |
_cBK _hHD _m2002 _e _i2020-10-23 _k0.00 |
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998 |
_acim _b08-08-13 _cm _da _e- _feng _gncu _h0 |
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994 |
_aC0 _bSBI |
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945 |
_g1 _i31923001817127 _j2 _lcimp _o- _p0.00 _q- _r- _s- -- _t61 _u3 _v0 _w3 _x0 _y.i19077415 _z02-21-12 |
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999 |
_c17601 _d17601 |
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902 |
_a1 _bCynthia Snell _c1 _dCynthia Snell |