000			04897cam a2200673 a 4500
001			ocn891811072
003			OCoLC
005			20250204114417.0
006			m o d
007			cr bn||||abp||
007			cr bn||||ada||
008			141001s1996 nyu o 001 0 eng d
010			_z96033835
020			_z0310201039 _q(acid-free paper)
020			_z9780310201038 _q(acid-free paper)
020			_z0310210518 _q(international trade paper ed. ; _qacid-free paper)
020			_z9780310210511 _q(international trade paper ed. ; _qacid-free paper)
020			_z0310234875
020			_z9780310234876
035			_a(OCoLC)891811072 _z(OCoLC)1151260320 _z(OCoLC)1416979874
040			_aOCLCE _beng _epn _cOCLCE _dOCLCO _dOCLCQ _dINARC _dOCLCF _dOCLCO _dOCLCL _dOCLCO
042			_adlr
043			_an-us---
050		4	_aHD38.P655.S685 1996
100	1		_aPollard, C. William.
245	1	4	_aThe soul of the firm / _cC. William Pollard.
260			_a[New York] : _bHarperBusiness ; _aGrand Rapids, Mich. : _bZondervan Pub. House, _c©1996.
300			_a1 online resource (176 pages)
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aIncludes index.
505	0		_aIt all starts with the person -- More than a pair of hands -- Do not back away from the "D" word -- Harness the power of purpose -- The firm, the family, and the promises we make -- Why do people work, anyway? -- Does your customer have a face? -- Productivity as a virtue -- How structure can strangle the soul -- People innovate and improve as they participate and own results -- Empowerment comes from power -- Learning is everybody's business -- Servant leadership makes good things happen -- Build on the ordinary and expect the extraordinary.
506			_3Use copy _fRestrictions unspecified _2star _5MiAaHDL
520			_a"In this provocative new guide for managers, chairman Bill Pollard explains the reason behind the enormous growth and success of ServiceMaster: its commitment to the development of its people. In its responsibility to employ and manage over 200,000 employees and serve more than six million customers in thirty-one countries, ServiceMaster perceives value in not only what people are producing but what they are becoming in the process." "With frank, inspirational advice based on his decades of service, Pollard shows leaders how to turn the workplace into a vibrant environment for a successful business. Workers are not just a "pair of hands," but an energetic team of thinkers who can initiate improvements in all aspects of the firm. Customers are not just buyers, but partners in achieving excellence in service." "In The Soul of the Firm, Pollard creates a revolutionary plan for new leadership in explaining the crucial link between people and profits in a company's measure of success. This is a powerful message managers need for rethinking the meaning of work." --Book Jacket.
533			_aElectronic reproduction. _b[Place of publication not identified] : _cHathiTrust Digital Library, _d2014. _5MiAaHDL
538			_aMaster and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. _uhttp://purl.oclc.org/DLF/benchrepro0212 _5MiAaHDL
583	1		_adigitized _c2014 _hHathiTrust Digital Library _lcommitted to preserve _2pda _5MiAaHDL
588	0		_aPrint version record.
610	2	0	_aServiceMaster Company _xManagement _vCase studies.
610	2	7	_aServiceMaster Company _2fast _1https://id.oclc.org/worldcat/entity/E39QH7JmqHqxXwgCYvWmRwqdp6
650		0	_aManagement _xBiblical teaching.
650		0	_aBusiness _xReligious aspects _xChristianity.
650		6	_aGestion _xEnseignement biblique.
650		7	_aBusiness _xReligious aspects _xChristianity _2fast
650		7	_aManagement _2fast
650		7	_aManagement _xBiblical teaching _2fast
655		7	_aCase studies _2fast
655		7	_aCase studies. _2lcgft
655		7	_aÉtudes de cas. _2rvmgf
776	0	8	_iPrint version: _aPollard, C. William. _tSoul of the firm. _d[New York] : HarperBusiness ; Grand Rapids, Mich. : Zondervan Pub. House, ©1996 _w(DLC) 96033835 _w(OCoLC)34357227
856	4	0	_3HathiTrust Digital Library, Limited view (search only) _uhttp://catalog.hathitrust.org/api/volumes/oclc/34357227.html
856	4	0	_uhttps://archive.org/details/souloffirm00poll _zFree eBook from the Internet Archive
856	4	0	_uhttps://openlibrary.org/books/OL995235M _zAdditional information and access via Open Library
856	4	0	_uhttps://archive.org/details/souloffirm0000poll _zFree eBook from the Internet Archive
856	4	0	_uhttps://openlibrary.org/books/OL9379640M _zAdditional information and access via Open Library
942			_2lcc _cBK _n0
948			_hNO HOLDINGS IN SBI - 5 OTHER HOLDINGS
999			_c105660 _d105660
902			_a1 _bCynthia Snell _c1 _dCynthia Snell