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008 101104t20122012njua b 001 0 eng
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020 _a9780132102926
020 _a9780273753360
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035 _a(OCoLC)678924608
042 _apcc
050 0 0 _aHF5415.13.K87.M375 2012
049 _aSBIM
100 1 _aKotler, Philip,
_e1
245 1 0 _aMarketing management /
_cPhilip Kotler, Kevin Lane Keller.
250 _a14th edition.
300 _axxii, 657, 127. pages :
_bcolor illustrations ;
_c29 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _a2
505 0 _aPart 1: Understanding marketing management. Defining marketing for the 21st century --
_tDeveloping marketing strategies and plans --
505 0 _aPART 2: Capturing marketing insights. Collecting information and forecasting demand --
_tConducting marketing research --
505 0 _aPART 3: Connecting with customers. Creating long-term loyalty relationships --
_tAnalyzing consumer markets --
_tAnalyzing business markets --
_tIdentifying market segments and targets --
505 0 _aPART 4: Building strong brands. Creating brand equity --
_tCrafting the brand position --
_tCompetitive dynamics --
505 0 _aPART 5: Shaping the market offerings. Setting product strategy --
_tDesigning and managing services --
_tDeveloping pricing strategies and programs --
505 0 _aPART 6: Delivering value. Designing and managing integrated marketing channels --
_tManaging retailing, wholesaling, and logistics --
505 0 _aPART 7: Communicating value. Designing and managing integrated marketing communications --
_tManaging mass communications : advertising, sales Promotions, events and experiences, and public relations --
_tManaging personal communications : direct and interactive marketing, word of mouth, and personal selling --
505 0 _aPART 8: Creating successful long-term growth. Introducing new market offerings --
_tTapping into global markets --
_tManaging a holistic marketing organization for the long run --
_tAppendix: Sonic marketing plan --
_tGlossary.
520 0 _aMarketing Management is the gold standard marketing text because its content and organization consistently reflect the latest changes in today's marketing theory and practice. Remaining true to its gold-standard status, the fourteenth edition includes an overhaul of new material and updated information, and now is available with mymarketinglab-Pearson's online tutorial and assessment platform.
650 0 _aMarketing
_xManagement.
650 6 _aMarketing
_xGestion.
700 1 _aKeller, Kevin Lane,
_d1956-
_e1
938 _aBrodart
_bBROD
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938 _aCoutts Information Services
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938 _aYBP Library Services
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938 _aBlackwell Book Service
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942 _cBK
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994 _aC0
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999 _c104614
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902 _a1
_bCynthia Snell
_c1
_dCynthia Snell