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	1.	Operations methods : managing waiting line applications / Kenneth A. Shaw. by Shaw, Kenneth A [] Series: Quantitative approaches to decision making collection Edition: Second edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2016.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (1)Call number: T57.9. Place hold Add to cart (remove)
	2.	Designing service processes to unlock value / Joy M. Field. by Field, Joy M [] Series: 2012 digital library \| Service systems and innovations in business and society collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2012.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	3.	Designing service processes to unlock value / Joy M. Field. by Field, Joy M [] Series: Service systems and innovations in business and society collection Edition: Second edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2017.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	4.	Designing service processes to unlock value / Joy M. Field. by Field, Joy M [] Series: Service systems and innovations in business and society collection Edition: Third edition. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2021.] Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (2)Call number: HF5415.5, ... Place hold Add to cart (remove)
	5.	Operations methods : waiting line applications / Kenneth A. Shaw. by Shaw, Kenneth A [] Series: Quantitative approaches to decision making collection Edition: 1st ed. Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher number: 2 BEP Publisher: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, [2012]Copyright date: �2012 Online resources: Click here to access online Availability: Items available for loan: G. Allen Fleece Library (1)Call number: T57.9. Place hold Add to cart (remove)

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