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	1.	Dealing with Difficult People (HBR Emotional Intelligence Series). by Review, Harvard Business [Author] Schwartz, Tony Gerzon, Mark Weeks, Holly Gallo, Amy Series: Material type: Text; Literary form: Not fiction Publication details: La Vergne : Harvard Business Review Press, (c)2018 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD42. Place hold Add to cart (remove)
	2.	Set-up-to-Fail Syndrome /F. J. Manzoni. by Manzoni, J. F. (Jean-François) [Author] Material type: Text; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, (c)2007 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5549.12. Place hold Add to cart (remove)
	3.	Giving effective feedback : check in regularly, handle tough conversations, bring out the best. by Harvard Business Review Press [] Series: Material type: Text; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, (c)2014 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5549.5.6. Place hold Add to cart (remove)

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