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1.
Service excellence in organizations eight key steps to follow and achieve it / Fiona Urquhart. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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2.
Service excellence in organizations : eight key steps to follow and achieve it Fiona Urquhart. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5415.5.

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3.
Service design and delivery : how design thinking can innovate business and add value to society / Toshiaki Kurokawa. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2015
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD9980.5.

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4.
Developing sustainable supply chains to drive value : management issues, insights, concepts, and tools Robert P. Sroufe, Steven A. Melnyk. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017
Other title:
  • Implementation
  • Developing sustainable supply chains to drive value, Volume II : management issues, insights, concepts, and tools : Implementation
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD38.5.
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5.
Developing sustainable supply chains to drive value : management issues, insights, concepts, and tools Robert P. Sroufe, Steven A. Melnyk. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2017
Other title:
  • Foundations
  • Developing sustainable supply chains to drive value, Volume I : management issues, insights, concepts, and tools : Foundations
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD38.5.
Lists:

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6.
Developing sustainable supply chains to drive value : management issues, insights, concepts, and tools / Robert P. Sroufe and Steven A. Melnyk. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2013
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD38.5.

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7.
Design : thinking, leading, and managing by design / Brigitte Borja de Mozota, Steinar Valade-Amland ; illustrations: Morten U. Petersen, Reflekt Design, Copenhagen. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2020
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: RTS183.

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8.
Co-design Practical ideas for designing across complex systems / Mark Gatenby. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019
Other title:
  • Practical ideas for designing across complex systems
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Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD57.7.
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9.
Co-design Practical ideas for designing across complex systems / Mark Gatenby. by Series:
Edition: First edition.
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019
Other title:
  • Practical ideas for designing across complex systems
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (4)Call number: HD, ...

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