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1.
Smiling down the line info-service work in the global economy / Bob Russell. by Series:
Material type: Text Text; Literary form: Not fiction
Publication details: Toronto [Ont. : University of Toronto Press, (c)2009; (Saint-Lazare, Quebec : Canadian Electronic Library, (c)2010)
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HE8788.

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2.
Disintegrating democracy at work labor unions and the future of good jobs in the service economy / Virginia Doellgast. by
Material type: Text Text; Literary form: Not fiction
Publication details: Ithaca : ILR Press, (c)2012
Online resources:
Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HE8789.6.

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