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	1.	Dealing with Difficult People (HBR Emotional Intelligence Series). by Review, Harvard Business [Author] Schwartz, Tony Gerzon, Mark Weeks, Holly Gallo, Amy Series: Material type: Text; Literary form: Not fiction Publication details: La Vergne : Harvard Business Review Press, (c)2018 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HD42. Place hold Add to cart (remove)
	2.	Failure to communicate : how conversations go wrong and what you can do to right them / Holly Weeks. by Weeks, Holly [Author] Material type: Text; Literary form: Not fiction Publication details: Boston : Harvard Business Press, (c)2010 Online resources: Click to access digital title \| log in using your CIU ID number and my.ciu.edu password Availability: Items available for loan: G. Allen Fleece Library (1)Call number: HF5718. Place hold Add to cart (remove)

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