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Dealing with Difficult People (HBR Emotional Intelligence Series).

By: Contributor(s): Material type: TextTextSeries: Publication details: La Vergne : Harvard Business Review Press, (c)2018.Description: 1 online resource (155 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781633696099
Subject(s): Genre/Form: LOC classification:
  • HD42 .D435 2018
Online resources: Available additional physical forms:
Contents:
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) G. Allen Fleece Library ONLINE Non-fiction HD42 (Browse shelf(Opens below)) Link to resource Available on1030818459

Intro; Contents; Ch 1: To Resolve a Conflict, First Decide: Is It Hot or Cold?; Ch 2: Taking the Stress Out of Stressful Conversations; Ch 3: The Secret to Dealing with Difficult People: It's About You; Ch 4: How to Deal with a Mean Colleague; Ch 5: How to Deal with a Passive-Aggressive Colleague; Ch 6: How to Work with Someone Who's Always Stressed Out; Ch 7: How to Manage Someone Who Thinks Everything Is Urgent; Ch 8: Do You Hate Your Boss?; Index.

Includes bibliographies and index.

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