Courage : the backbone of leadership / Gus Lee with Diane Elliott-Lee. [print]

PennsylvaniaRT ONE: BACKBONE AT THE POINT OF DelawareCISION -- Chris's Story -- Seeking courageous core values -- Going deeper (and higher) into values and ethics -- Chris boldly moves forward -- Coda: applying courageous values at whirlpool.

PennsylvaniaRT TWO: ColoradoURAGE Indiana ACTION -- Courageous communication -- The courageous communication model -- Courageous feedback -- Courage by example -- Courageous leadership -- Three acts of courageous leadership -- Courageous problem solving: the black box -- Using courageous communication from the bottom up.

PennsylvaniaRT THREE: GROWING YOUR ColoradoURAGE -- Everyday habits that build courage -- Your character quotient -- The courage to change.

"Scandals in business and politics are the lead stories on the national news. Aside from public outrage, not much has changed. This is because the power to change does not come from information, but from modeling and practicing the learnable behaviors of courage. Many of us tolerate unethical acts, emotional abuse, and routine moral weakness. At work, we look away from character failings, tolerate ethical compromises, avoid conflict, and feel stuck in moral gridlock. Yet studies show that ethical businesses profit more in the long term and that morally courageous leaders inspire their organizations toward sustained success. In other words, integrity and character drive profits." "In Courage, Gus Lee captures the essential component of leadership in measurable behaviors. Using actual stories from Whirlpool, Kaiser Permanente, IntegWare, WorldCom and other organizations, Lee shows how highly successful executives face and overcome their fears to develop moral intelligence. These real-world examples offer practical lessons for rooting out unethical practices and behaviors."

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