55 steps to outrageous service : ["outrageous service" principles to better serve your customers and reap the benefits of satisfied customers, satisfied employees, profitable results] / Greg Hatcher.

By:

Hatcher, Greg [Author]

Material type: Text

TextPublication details: Little Rock, Arkansas. : Parkhurst Brothers, Incorporated, Publishers, (c)2011.; [Chicago] : Chicago Distribution Center, a unit of the University of Chicago PressEdition: First Parkhurst Brothers editionDescription: 1 online resource (188 pages) : illustrationsContent type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781935166214

Other title:

Fifty-five steps to outrageous service

Subject(s):

Genre/Form:

Electronic Books.

LOC classification:

HF5415 .S747 2014

Online resources:

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Available additional physical forms:

Subject: Presents the customer service principles of the author, drawn from his life experiences and current work as the founder and president of the Hatcher Agency, an insurance agency based in Little Rock, Arkansas.

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE	Non-fiction	HF5415.5 (Browse shelf(Opens below))	Link to resource	Available		ocn942753500

Subtitle from cover.

"This edition is published by arrangement with Tiger Books, publisher of the previous hardcover edition."--Title page verso.

Includes bibliographies and index.

Presents the customer service principles of the author, drawn from his life experiences and current work as the founder and president of the Hatcher Agency, an insurance agency based in Little Rock, Arkansas.

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