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From conflict to courage : how to stop avoiding and start leading / Marlene Chism.

By: Material type: TextTextPublication details: Oakland, CA : Berrett-Koehler Publishers, Incorporated, (c)2022.Edition: First editionDescription: 1 online resource (viii, 206 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781523000746
  • 9781523000739
Subject(s): Genre/Form: LOC classification:
  • HD42 .F766 2022
Online resources: Available additional physical forms:Subject: "Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk. The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict. Three integral elements make up conflict capacity: culture (workplace support for leaders initiating accountability conversations) the inner game (tolerance for withstanding the conflict storm) the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result) This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization"--
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Holdings
Item type Current library Collection Call number URL Status Date due Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) G. Allen Fleece Library ONLINE Non-fiction HD42 (Browse shelf(Opens below)) Link to resource Available on1288422760

Includes bibliographies and index.

"Unresolved conflict wastes time, inhibits productivity, hampers team performance, and negatively affects business outcomes. As a result, many leaders either mismanage conflict or avoid it altogether, putting their entire organization at risk. The only way for leaders to productively manage conflict is to expand their capacity for it. Conflict capacity is about recognizing one's own mental and emotional limits, expanding a tolerance for discomfort, and skillfully navigating the complexities of conflict. Three integral elements make up conflict capacity: culture (workplace support for leaders initiating accountability conversations) the inner game (tolerance for withstanding the conflict storm) the outer game (development of the skills and abilities necessary to mediate conflict to a desired end result) This book teaches readers how to approach difficult conversations and work with high-conflict people while overcoming their internal and external barriers to give them better emotional integrity and a clearer vision for the future of their organization"--

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