User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers /
Joseph J. Corn.
- Baltimore : Johns Hopkins University Press, (c)2011.
- 1 online resource (272 pages :) : illustrations
Includes bibliographies and index.
Our marvelous and maddening machines -- The advent of technology consumption -- Buying an automobile -- Running a car -- Tools, tinkering, and trouble -- Reading the owner's manual -- Computers and the tyranny of technology consumption -- The technology treadmill -- Acknowledgments.
"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Jacket.
9781421401935
Consumer satisfaction. Human-computer interaction. Human-machine systems--Social aspects. Technological innovations--United States.