Corn, Joseph J.

User unfriendly : consumer struggles with personal technologies, from clocks and sewing machines to cars and computers / Joseph J. Corn. - Baltimore : Johns Hopkins University Press, (c)2011. - 1 online resource (272 pages :) : illustrations

Includes bibliographies and index.

Our marvelous and maddening machines -- The advent of technology consumption -- Buying an automobile -- Running a car -- Tools, tinkering, and trouble -- Reading the owner's manual -- Computers and the tyranny of technology consumption -- The technology treadmill -- Acknowledgments.

"Joseph J. Corn maps two centuries of consumer frustration and struggle with personal technologies. ... Having extensively researched owner's manuals, computer user-group newsletters, and how-to literature, Corn brings a fresh, consumer-oriented approach to the history of technology."--Jacket.



9781421401935


Consumer satisfaction.
Human-computer interaction.
Human-machine systems--Social aspects.
Technological innovations--United States.


Electronic Books.

T173 / .U847 2011