The office : procedures and technology / [print]
Mary Ellen Oliverio, William R. Pasewark, Bonnie R. White.
- sixth edition.
- Mason, Ohio : South-Western, Cengage Learning, (c)2013.
- xxii, 531 pages : illustrations ; 28 cm
Contributing author: Dianne S. Rankin.
The office in a changing business world. The office environment Office competencies Managing information to enhance productivity Communicating effectively. Communicating in written form Communicating orally Telephone communications Processing and understanding financial information. Banking and payroll Financial reports and procedures Managing your work life. Time and workstation management Meetings and travel Records management Processing mail Managing your career. Planning and advancing your career Ongoing professional development.
9781111574352 1111574359
GBB206911 bnb
016015254 Uk
Office practice--Automation--Textbooks. Office procedures--Textbooks. Office management--Textbooks. Career development--Textbooks.