Virtual EI.
Virtual emotional intelligence
- Boston, Massachusetts : Harvard Business Review Press, (c)2022.
- 1 online resource.
- HBR emotional intelligence series .
Includes bibliographies and index.
WFH Is Corroding Our Trust in Each Other : Rebuild and maintain relationships-with and among your employees / What Psychological Safety Looks Like in a Hybrid Workplace : Create an environment where people share aspects of their personal lives that are relevant to their work / Write Down Your Team's Unwritten Rules : It's OK to... document things like what your work styles are and how you'll communicate / The Endless Digital Workday : Stay connected when you're always on, even if you're not always on together / Find Your Focus and Stop Zoning Out in Zoom Meetings : Tune in / Elevate Your Presence in a Virtual Meeting : It takes more than a ring light / Make Time for Small Talk in Your Virtual Meetings : A bit of banter makes a big difference / Yes, Virtual Presenting Is Weird : Read the Zoom / 5 Ways to Reduce Rudeness in the Remote Workplace : Hiding behind a keyboard is no excuse for slights, snubs, and other incivilities / Stay Mindful When You're Working Remotely : Don't just be online-be present / by Mark Mortensen and Heidi K. Gardner -- by Amy C. Edmondson and Mark Mortensen -- by Liz Fosslien and Mollie West Duffy -- by Arjun Narayan, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers -- by Sarah Gershman -- by Joel Schwartzberg -- by Bob Frisch and Cary Greene -- by Sarah Gershman -- by Dana Kabat-Farr and Rémi Labelle-Deraspe -- by Alyson Meister and Amanda Sinclair.
"Just because a global pandemic forced us all to log more hours in virtual meetings and engage in more Slack conversations doesn't mean we're good at them. We've all endured the uncertainty of knowing who should talk first when several of us start at once. Or logging in to a call with a full mosaic of faces but no one speaking. How do you allow folks to dissent or share a hard perspective? If someone appears confused, do you call them on it or message them privately? And if we found those scenarios challenging when we were all remote, how can we manage our teams and facilitate effective meetings when some of us are on-site and some are on-screen? How do we navigate a hybrid workforce? How do we build relationships and trust when some colleagues share a long history and others have never laid eyes on one another in real life? This book explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. With the latest psychological research and practical advice from leading experts, you'll learn how to make everyone feel heard, draw everyone's voice into the conversation, and make real connections-whether your people are in a conference room or a breakout room"--
9781647823306
2021058593
Emotional intelligence. Virtual work. Telecommuting. Work environment--Psychological aspects. Virtual work teams.