TY - BOOK AU - Review,Harvard Business TI - Influence and Persuasion (HBR Emotional Intelligence Series) T2 - HBR Emotional Intelligence Series SN - 9781633693944 AV - BF637 .I545 2017 PY - 2017/// CY - La Vergne PB - Harvard Business Review Press KW - Influence (Psychology) KW - Persuasion (Psychology) KW - Work KW - Psychological aspects KW - Electronic Books N1 - 2; Understand the four components of influence: where emotions fit in; Nick Morgan --; Harnessing the science of persuasion: back to behavioral basics; Robert Cialdini --; Three things managers should be doing every day: build trust, a team, and a network; Annie McKee --; Learning charisma: captivate and motivate; John Antonakis, Marika Fenley, and Sue Liechti --; To win people over, speak to their wants and needs: know --; and empathize with --; your audience; Nancy Duarte --; Storytelling that moves people: unite an idea with an emotion, an interview with Robert McKee; by Bronwyn Fryer --; The surprising persuasiveness of a sticky note: build personal connections; Kevin Hogan --; When to sell with facts and figures and when to appeal to emotions: head versus heart; Michael D. Harris; 2; b N2 - Changing hearts is an important part of changing minds. With research into how appeals to human emotion can help you make your case and earn authority as a leader, this book presents both comprehensive frameworks for developing a influence and small, simple tactics that you can use to convince others every day.-- UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=1798826&site=eds-live&custid=s3260518 ER -