Review, Harvard Business. <br/><br/>
HBR's 10 Must Reads 2018 :  the Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Customer Loyalty Is Overrated") (HBR's 10 Must Reads). 

 - La Vergne :  Harvard Business Review Press,  (c)2017. 
 - 1 online resource (219 pages). 
 - HBR's 10 Must Reads .
<br/><br/>Includes bibliographies and index. 
<br/><br/>Customer loyalty is overrated /  Noise: how to overcome the high, hidden cost of inconsistent decision making /  Visualizations that really work /  Right tech, wrong time /  How to pay for health care /  The performance management revolution /  Let your workers rebel /  Why diversity programs fail /  What so many people don't get about the U.S. working class /  The truth about Blockchain /  The Edison of medicine /  by A.G. Lafley and Roger L. Martin --  by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser --  by Scott Berinato --  by Ron Adner and Rahul Kapoor --  by Michael E. Porter and Robert S. Kaplan --  by Peter Cappelli and Anna Tavis --  by Francesca Gino --  by Frank Dobbin and Alexandra Kalev --  by Joan C. Williams --  by Marco Iansiti and Karim R. Lakhani --  by Steven Prokesch. 
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<br/><br/><label>ISBN: </label>9781633693074 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic Books.
<br/><br/><label>LC Class. No.: </label>HD31  / .H377 2017