Pine, B. Joseph. <br/><br/>
Do You Want to Keep Your Customers Forever? 

 - Boston :  Harvard Business Review Press,  (c)2010. 
 - 1 online resource (93 pages). 
 - Harvard Business Review Classics .
<br/><br/>Includes bibliographies and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>9781633691421 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer equity.<br/>Customer loyalty.<br/>Customer services.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic Books.
<br/><br/><label>LC Class. No.: </label>HF5415  / .D696 2010