TY - BOOK AU - Groysberg,Boris AU - Slind,Michael TI - Talk, inc.: how trusted leaders use conversation to power their organizations SN - 9781422183991 AV - HD30 .T355 2012 PY - 2012/// CY - Boston, Mass. PB - Harvard Business Review Press KW - Communication in management KW - Communication in organizations KW - Organizational behavior KW - Leadership KW - Electronic Books N1 - 2; 1. Up and down : the promise of trust-based leadership --; 2. Walking the talk : Hindustan petroleum corporation Limited --; 3. Talk, inc., points (TIPs) : close encounters-- 4. Back and forth : the emergence of social technology --; 5. Walking and talking : Cisco systems --; 6. Talk, inc., Points (TIPs) : one-way, two-way, new way --; 7. Give and take : the triumph of employee-generated content --; 8. Walking the talk : EMC corporation --; 9. Talk, inc., Points (TIPs) : amateur hour --; 10. Open and close : the quest for strategic alignment --; 11. Walking the talk : Kingfisher PLC --; 12. Talk, inc., Points (TIPs) : A sense of direction; 2; b UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675184&site=eds-live&custid=s3260518 ER -