Talk, inc. : how trusted leaders use conversation to power their organizations /
Boris Groysberg, Michael Slind.
- Boston, Mass. : Harvard Business Review Press, (c)2012.
- 1 online resource (viii, 242 pages)
Includes bibliographies and index.
1. Up and down : the promise of trust-based leadership -- 2. Walking the talk : Hindustan petroleum corporation Limited -- 3. Talk, inc., points (TIPs) : close encounters-- 4. Back and forth : the emergence of social technology -- 5. Walking and talking : Cisco systems -- 6. Talk, inc., Points (TIPs) : one-way, two-way, new way -- 7. Give and take : the triumph of employee-generated content -- 8. Walking the talk : EMC corporation -- 9. Talk, inc., Points (TIPs) : amateur hour -- 10. Open and close : the quest for strategic alignment -- 11. Walking the talk : Kingfisher PLC -- 12. Talk, inc., Points (TIPs) : A sense of direction
9781422183991
Communication in management. Communication in organizations. Organizational behavior. Leadership.