TY  - BOOK
AU  - Weeks,Holly
TI  - Failure to communicate: how conversations go wrong and what you can do to right them 
SN  - 9781422166451
AV  - HF5718 .F355 2010
PY  - 2010///
CY  - Boston
PB  - Harvard Business Press
KW  - Business communication
KW  - Interpersonal communication
KW  - Oral communication
KW  - Electronic Books
N1  - Reprint. Originally published: 2008; 2; 2; b
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675125&site=eds-live&custid=s3260518
ER  -