Weeks, Holly. <br/><br/>
Failure to communicate :  how conversations go wrong and what you can do to right them / 
Holly Weeks. 
 - Boston :  Harvard Business Press,  (c)2010. 
 - 1 online resource (vi, 240 pages) :  illustrations. 
<br/><br/> Reprint. Originally published: 2008. 
<br/><br/>Includes bibliographies and index. 
<br/><br/>
<br/><br/><label>ISBN: </label>9781422166451 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Interpersonal communication.<br/>Oral communication.<br/>Business communication.<br/>Interpersonal communication.<br/>Oral communication.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic Books.
<br/><br/><label>LC Class. No.: </label>HF5718  / .F355 2010