TY  - BOOK
AU  - Harvard Business Review Press
TI  - Improving business processes: expert solutions to everyday challenges
T2  - Pocket mentor series
SN  - 9781422172681
AV  - HD58 .I477 2010
PY  - 2010///
CY  - Boston, Mass.
PB  - Harvard Business Review Press
KW  - Organizational change
KW  - Reengineering (Management)
KW  - Electronic Books
N1  - Title from title screen; 1; 2; b
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675115&site=eds-live&custid=s3260518
ER  -