TY  - BOOK
AU  - Harvard Business School
TI  - Managing difficult interactions: expert solutions to everyday challenges
T2  - Pocket mentor series
SN  - 9781422172575
AV  - HD42 .M363 2008
PY  - 2008///
CY  - Boston, Mass.
PB  - Harvard Business Press
KW  - Conflict management
KW  - Interpersonal confrontation
KW  - Interpersonal conflict
KW  - Interpersonal communication
KW  - Interpersonal relations
KW  - Electronic Books
N1  - 2; 2; b
N2  - In the business world, confrontations are inevitable-whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. (Barnes and Noble)
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675104&site=eds-live&custid=s3260518
ER  -