Managing difficult interactions expert solutions to everyday challenges.
- Boston, Mass. : Harvard Business Press, (c)2008.
- 1 online resource (x, 84 pages)
- Pocket mentor series .
Includes bibliographies and index.
In the business world, confrontations are inevitable-whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. (Barnes and Noble)
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212