TY - BOOK TI - Persuading people: expert solutions to everyday challenges T2 - Pocket mentor series SN - 9781422163856 AV - HM1196 .P477 2008 PY - 2008/// CY - Boston, Mass. PB - Harvard Business Press KW - Persuasion (Psychology) KW - Social aspects KW - Persuasion (Rhetoric) KW - Electronic Books N1 - 1; Mentor's Message: Why Master the Art and Science of Persuasion? --; Persuading People: The Basics --; Understanding Persuasion --; Building Your Credibility --; Understanding Your Audience --; Winning Your Audience's Mind --; Capturing Your Audience's Heart --; Overcoming Resistance from Listeners --; Activating Audience Self-Persuasion --; Tips and Tools --; Tools for Persuading People --; Test Yourself --; To Learn More --; Sources for Persuading People; 2; b N2 - "Persuasive people generate real value for their companies by turning ideas into action. But persuasion isn't easy; it takes practice, patience, and psychological savvy. That's where this new volume comes in - by enabling you to: adapt your pitch to your audience; build your credibility; and appeal to your listener's minds and hearts."--Jacket UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675100&site=eds-live&custid=s3260518 ER -