TY - BOOK AU - Harvard Business School TI - Harvard business essentials: crisis management T2 - The Harvard business essentials series SN - 9781422160787 AV - HD49 .H378 2004 PY - 2004/// CY - Boston, Mass. PB - Harvard Business School Press KW - Crisis management KW - Electronic Books N1 - 2; Taking stock of potential perils : what could go wrong? --; Avoiding the avoidable : an ounce of prevention --; Contingency planning : preparing today for tomorrow's problems --; Crisis recognition : where there's smoke there's fire --; Containment : preventing a bad situation from becoming worse --; Crisis resolution : the road to recovery --; Mastering the media : make it your story --; Learning from your experience : gather lessons where you find them; 2; b N2 - 'Crisis Management' offers advice on how managers can identify, manage and prevent potential crises. It includes tips and tools on how to prepare an emergency list and how to utilize pre-crisis resources UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=675016&site=eds-live&custid=s3260518 ER -