The design of business : why design thinking is the next competitive advantage /
Roger Martin.
- First ebook edition.
- Boston, Mass. : Harvard Business Press, (c)2009.
- 1 online resource : illustrations
Includes bibliographical references.
The knowledge funnel : how discovery takes shape -- The reliability bias : why advancing knowledge is so hard -- Design thinking : how thinking like a designer can create sustainable advantage -- Transforming the corporation : the design of Procter and Gamble -- The balancing act : how design-thinking organizations embrace reliability and validity -- World-class explorers : leading the design-thinking organization -- Getting personal : developing yourself as a design thinker.
Most companies today have innovation envy. Many make genuine efforts to be innovative: they spend on R and D, bring in creative designers, hire innovation consultants; but they still get disappointing results. Roger Martin argues that to innovate and win, companies need 'design thinking'.