Talking about Machines An Ethnography of a Modern Job.
- Ithaca : Cornell University Press, (c)2016.
- 1 online resource (191 pages)
- Collection on technology and work .
Description based upon print version of record.
Includes bibliographies and index.
TALKING ABOUT MACHINES; Contents; Foreword; Acknowledgments; 1. Introduction; 2. Vignettes of Work in the Field; 3. Territories: The Geography of the Service Triangle; 4. The Technicians; 5. The Customers; 6. Talking about Machines, and Bits Thereof . . .; 7. The Work of Service; 8. War Stories of the Service Triangle; 9. Warranted and Other Conclusions; References; Index
9781501707407
Xerox Corporation--Customer services.
Photocopying machines--Maintenance and repair.--United States Mechanics--United States. Ethnology--United States.
Ethnology United States Mechanics United States Photocopying machines United States Maintenance and repair Xerox Corporation Customer services