Brody, David,  1968- <br/><br/>
Housekeeping by design :  hotels and labor / 
David Brody. 
 - Chicago ;  London :  The University of Chicago Press,  (c)2016. 
 - 1 online resource 
<br/><br/>Includes bibliographies and index. 
<br/><br/>Vignette 1: booking a room --  Theoretically checking in --  Vignette 2: Plaza memories --  Design and the chambermaid: Mary Bresnan's The practical hotel housekeeper and E.M. Statler's Service code --  Vignette 3: "for your safety" --  A textbook case: pedagogy and housekeeping --  Vignette 4: the hotel as mise-en-scène --  Laboriously unreal: design and hotel impossible --  Vignette 5: you're doing research where? --  Go green: design, hotels, and the sustainability paradox --  Vignette 6: Chicago and thick description --  "We truly listened to our guests": rethinking the redesign of the Hyatt Regency Chicago --  Conclusion: a Cinderella story. 
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<br/><br/><label>ISBN: </label>9780226389264 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel housekeeping--United States.<br/>Hotels--Employees.--United States<br/>Hotels--Design and construction.--United States<br/>Sustainable buildings--Design and construction.--United States
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic Books.
<br/><br/><label>LC Class. No.: </label>TX928  / .H687 2016