TY - BOOK AU - Benoit,William L. TI - Accounts, excuses, and apologies: image repair theory and research SN - 9781438454009 AV - P302 .A236 2014 PY - 2014/// CY - Albany PB - State University of New York Press KW - Discourse analysis KW - Verbal self-defense KW - Rhetorical criticism KW - Electronic Books N1 - 2; Communication, persuasion, and image repair --; Image repair theory --; Corporate image repair --; Political image repair --; Sports/entertainment image repair --; International image repair --; Third party image repair --; Conclusion; 2; b UR - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=870064&site=eds-live&custid=s3260518 ER -