Communication As Social Theory The Social Side of Knowledge Management.
- 1 online resource (137 pages).
- Emerald Points Ser. .
Description based upon print version of record. Case Letter: Critical Thresholds and Patterns.
Includes bibliographies and index.
Cover -- COMMUNICATION AS SOCIAL THEORY -- COMMUNICATION AS SOCIAL THEORY: The Social Side of Knowledge Management -- Copyright -- CONTENTS -- FOREWORD -- 1. Rudiments of a Social Theory at Micro-Level Based on Communication -- Introduction -- Description of Model -- What Are Significant Symbols? -- Case Letter: 'Model power' -- Micro-Behaviours -- Case Letter: Micro-Behaviours -- Minimal Rules -- Case Letter: Punctuation -- Conclusion -- 2. Our Fundamental Experiences -- Introduction -- Case Letter: Fundamental Experiences -- Fundamental Experiences, Depth of Experience and Identity Case Letter: What Is a Social System? -- Relationships -- Case Letter: Identity -- The Other(s) -- Framing -- Case Letter: An Absence of Information May Also Constitute Meaning -- Change -- Case Letter: The Abstraction Levels of Communication -- Development and Change -- Change and Perspective -- Boundaries -- Case Letter: The Context and Meta-context Are Only Relevant if They Can Be Interpreted as Messages -- Trust -- Case Letter: Trust in Systems -- Conclusion -- 3. Identity: System -- External World Distinction -- Introduction -- Distinctions, Differences and Changes -- Case Letter Identity Is Never a Constant -- The Reversible and the Irreversible -- Case Letter: Communication Tools -- The System-Internal Differentiation -- Case Letter: Recursivity and Differences -- Differentiation and Contextual Competence -- Case Letter: Feedback, Threshold Value and Time-Lag -- Conclusion -- 4. Relationships -- Introduction -- Significant Symbols -- Case Letter: Information, Significant Symbols, Category Errors and Paradoxes -- Context Markers -- Case Letter: Deep Relationships -- Relational Norms -- Case Letter: Basic Types of Relationships -- The Role of Morality in Relationships Case Letter: Critical Threshold Value -- Fundamental Experiences and Morality -- Case Letter: The Goal Does Not Justify the Means -- Right and Wrong Actions -- The System of Relationships as Systemic Connections -- Case Letter: Asking the Right Question -- Strength in Social Relationships -- Case Letter: The Communication System -- The Absence of Information Can Provide a Clear and Unambiguous Message -- Case Letter: Differences Create Action in Communication -- Communicative Co-creation -- Case Letter: Cognitively Open Systems -- Connection Processes -- Case Letter: Normatively Closed Systems Aspect-oriented Communication Is Different from Fragmented Information -- Case Letter: 'Aspect-seeing' and Communication -- Conclusion -- 5. Ideas -- Introduction -- Our Ideas Are Bound by the Anchor of History -- Case Letter: Ideas, Chance (Random Elements), Hidden Knowledge and Innovation -- Ideas and Information -- Case Letter: Expectations and Values Can Influence Our Actions -- Tacit Ideas and Meaning -- Case Letter: Meta-communication -- Conclusion -- 6. Understanding of Context -- Introduction -- Part vs Whole -- Case Letter: A Message -- The Problem of the Parts vs the Whole
Communication as Social Theory: The Social Side of Knowledge Management develops a social theory at micro level, with communication as the essential social mechanism within the theory. From leadership expert Johannessen, this book examines how we can advance communication as social theory.
9781800439863
Knowledge management. Communication in management.