Jackson, Cathy, <br/><br/>
Shut up and listen :  a brief guide to clinical communication skills / 
Cathy Jackson. 
 - [Edinburgh] :  [Edinburgh University Press],  (c)2019?] 
 - 1 online resource (90 pages) :  illustrations 
<br/><br/> Originally published in print: Dundee : Dundee University Press, 2006. 
<br/><br/>Includes bibliographical references. 
<br/><br/> Frontmatter --  Contents --  Introduction --  CHAPTER 1 Before the Consultation --  CHAPTER 2 First Impressions --  CHAPTER 3 Gathering Information --  CHAPTER 4 Giving Information --  CHAPTER 5 Helping Patients with Difficult Decisions --  CHAPTER 6 Breaking Bad News --  CHAPTER 7 Discussing Sensitive Issues --  CHAPTER 8 Helping Patients to Give Up (Smoking, Drinking, Eating, Drugs) --  CHAPTER 9 Dealing with Aggressive and Violent Patients --  CHAPTER 10 Consulting through Interpreters --  CHAPTER 11 Exam Checklists --  Further Reading 
<br/><br/> This concise guide to clinical communication develops a range of communication skills transferable across disciplines and is ideal for students and practitioners of all health professions, including doctors, nurses, midwives, health visitors, vets et cetera It is also a useful revision aid for medical students. The book contains excellent practical advice on essential topics such as breaking bad news, dealing with aggressive and violent patients, discussing sensitive issues and helping patients with difficult decisions. 
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<br/><br/><label>ISBN: </label>9781474469524 
<br/><br/><label>Nat. Bib. No.: </label>GBC124457  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>020078431  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.<br/>Medical personnel.<br/>Physician and patient.<br/>Communication<br/>Physician-Patient Relations
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic Books.
<br/><br/><label>LC Class. No.: </label>R118  / .S588 2019