TY  - BOOK
AU  - Means,Thomas L
AU  - Rankin,Dianne S.
TI  - Business communication
SN  - 9780538449472
AV  - HF5718.R211.M436 2010 
PY  - 2010///
CY  - Australia, Mason, Ohio
PB  - South-Western Cengage Learning
KW  - Business writing
KW  - English language
KW  - Business English
KW  - Business communication
KW  - Applications for positions
N1  - 4; Communicating in your life --; Diversity and ethics --; Nonverbal communication and teamwork --; Basics of English grammar --; Mechanics of writing --; The writing process --; Writing memos, e-mail, and letters --; Writing to clients and customers --; Writing reports --; Graphics and visual aids --; Technical communication --; Technology in the workplace --; Presentations and meetings --; Communicating with customers --; Getting a job --; [Appendices. A : Glossary ; B : Proofreaders' marks and document styles ; C : Checkpoint answers; 2
N2  - Equipping you with the communication tools needed for success in today's workplace, this comprehensive, business-savvy text has an exciting new contemporary design with clear easy-to-follow instructions guiding you through the chapters. Two new chapters have been added to this edition, increasing the emphasis on English Grammar and Writing Mechanics. Business Communication 2e helps you master the basics of workplace communication. Topics such as exchanging information via telecommunications software, electronic mail, images and multimedia, and on-line information services are presented. By using this text, you will refine writing, listening, speaking, computing, and research skills while using the latest technology tools. Business Communication 2e is the total solution for comprehensive coverage of business document preparation. - Publisher
UR  - http://catdir.loc.gov/catdir/enhancements/fy1303/2010275771-b.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy1303/2010275771-d.html
UR  - http://catdir.loc.gov/catdir/enhancements/fy1303/2010275771-t.html
ER  -