TY  - BOOK
AU  - Tompkins,Phillip K.
TI  - Managing risk and complexity: through open communication and teamwork 
SN  - 9781612493831
AV  - HD30 .M363 2015
PY  - 2015///
CY  - West Lafayette, Indiana
PB  - Purdue University Press
KW  - Communication in management
KW  - Teams in the workplace
KW  - Management
KW  - Risk management
KW  - Electronic Books
N1  - 2; Introduction --; Concertive control in organizations --; A call from the moon : exemplary communication practices at nasa's marshall space flight center --; Studies of open communication and teamwork --; Operating as a team and checklists : reducing complexity and risks in health care --; Fighting fires with smart risks --; Challenger, columbia, and risk communication --; Responses to apollo, challenger, columbia: the decline of the space program --; Our homeless neighbors : "at risk" and "risky" to the domiciled --; Interorganizational risk communication : the aviation safety reporting system, stop, and safe tell --; The age of participation --; Conclusion --; Acknowledgments --; Notes --; Glossary --; Index; 2; b
N2  - Along with increased complexities in work and life in general in the twenty-first century come new and dangerous risks to workers, customers, and the general public. Drawing on decades of experience as a researcher and consultant for a range of organizations and individuals in high-risk domains, the author of this book presents a powerful theory of open communication and teamwork. This unites a range of communication practices and principles that have proven to combat risk and complexity in organizations
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ER  -