TY - BOOK AU - Chapman,Gary D. AU - White,Paul E. TI - The 5 languages of appreciation in the workplace: empowering organizations by encouraging people SN - 9780802418401 AV - HF5549 .L364 2019 PY - 2019/// CY - Chicago PB - Northfield Publishing KW - Business communication KW - Communication in personnel management KW - Employee motivation KW - Gratitude KW - Language in the workplace KW - Psychology, Industrial N1 - 1; Preface to the updated edition --; Introduction --; What employees want most --; For business leaders : why appreciation is a good investment --; Appreciation : From both managers and peers --; Appreciation language #1: Words of affirmation --; Appreciation language #2: Quality time --; Appreciation language #3: Acts of service --; Appreciation language #4: Tangible gifts --; Appreciation language #5: Physical touch --; Discover your primary appreciation language: the MBA inventory --; The difference between recognition and appreciation --; Your potential blind spot: your least valued language --; Appreciation with remote employees and virtual teams --; Generational differences and other FAQs --; How appreciation works in different settings --; Does a person's language of appreciation ever change? --; Overcoming your challenges --; What if you don't appreciate your team members? --; Now it's your turn; 2; b N2 - "You appreciate your coworkers, but do they feel appreciated? In today's workplace, it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued; Decrease turnover and increase loyalty with your employees and supervisors; Reduce cynicism and create a more positive work environment."-- ER -