Strategic engagement : practical tools to raise morale and increase results
Core activities
Chris Crosby ; edited by Gary Gesell.
- First edition.
- New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2019.
- 1 online resource (xxxii, 163 pages) : illustrations.
- Strategic management collection, .
Section one. Introduction -- 1. Overview -- 2. Strategies for engagement -- Section two. Developing intact workgroups -- 3. Transition meetings -- 4. Workgroup development -- Section three. Conflict utilization -- 5. Employee-employee conflict -- 6. Manager-employee conflict -- Section four. Facilitator fundamentals -- 7. Facilitator basics -- 8. The facilitator triangle -- 9. The leadership questions -- Appendix A. Social style -- Appendix B. Victim/creator -- Appendix C. The waterline model -- Appendix D. Work team survey -- Appendix E. What is a goal? -- Appendix F. Conflict climate index -- Appendix G. Emotions at work -- Bibliography -- About the author -- Chapter index.
Volume I covers four core activities from my unique graduate experience under the tutelage of Robert P Crosby. The activities include two forms of third-party conflict (boss-employee and employee-employee), transition meetings, and work team development.
Mode of access: World Wide Web. System requirements: Adobe Acrobat reader.
alignment business results change change management conflict cross-functional leadership MBA organization development productivity project organizational development project management Stanford survey feedback team transitions workgroup workplace