TY - BOOK AU - Boutilier,Robert TI - A stakeholder approach to issues management T2 - Strategic management collection, SN - 9781606490983 AV - HD59.5 PY - 2012///] CY - [New York, N.Y.] (222 East 46th Street, New York, NY 10017) PB - Business Expert Press KW - Issues management KW - Customer relations KW - Social networks KW - Stakeholder networks KW - issues management KW - social issues KW - public issues KW - public affairs KW - corporate affairs KW - community relations KW - public relations KW - socio-political risk management KW - stakeholder engagement KW - corporate reputation KW - corporate social responsibility KW - [genre] N1 - Includes bibliographical references (pages 155-167) and index; Preface --; 1. Why a stakeholder approach to managing issues? --; 2. Where do issues come from? --; 3. Social capital in stakeholder networks --; 4. Getting the data --; 5. Summarizing the data --; 6. Developing strategies for specific issues and their stakeholders --; 7. General issues management strategies and metastrategies --; Notes --; References --; Index; Access restricted to authorized users and institutions; 2; b; Also available in printing N2 - Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources UR - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000085.html ER -