Boutilier, Robert,  1950-, <br/><br/>
A stakeholder approach to issues management / 
Robert Boutilier. 
 - 1st ed. 
 - 1 electronic text (x, 172 pages) :  digital file. 
 - Strategic management collection,  2150- 9646 .
 - Strategic management collection. .
<br/><br/>
<br/><br/>Preface --  1. Why a stakeholder approach to managing issues? --  2. Where do issues come from? --  3. Social capital in stakeholder networks --  4. Getting the data --  5. Summarizing the data --  6. Developing strategies for specific issues and their stakeholders --  7. General issues management strategies and metastrategies --  Notes --  References --  Index. 
<br/><br/> Access restricted to authorized users and institutions. 
<br/><br/> Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources. 
<br/><br/>
<br/><br/><br/>Mode of access: World Wide Web. <br/>System requirements: Adobe Acrobat reader. 
<br/><br/><label>ISBN: </label>9781606490983 
<br/><br/><label>Standard No.: </label>10.4128/9781606490983  doi 
<br/><br/><label>Publisher. No.: </label>2  BEP 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Issues management.<br/>Customer relations.<br/>Social networks.
<br/><br/><label>Subjects--Index Terms: </label>Stakeholder networks issues management social issues public issues public affairs corporate affairs community relations public relations socio-political risk management stakeholder engagement corporate reputation corporate social responsibility 
<br/><br/><label>Index Terms--Genre/Form: </label><br/>[genre]
<br/><br/><label>LC Class. No.: </label>HD59.5