TY  - BOOK
AU  - Stringam,Betsy Bender
TI  - A profile of the hospitality industry /Betsy Bender Stringam
T2  - Tourism and hospitality management collection,
SN  - 9781952538391
AV  - TX907 .P764 2021
KW  - Hospitality industry
KW  - Hospitality
KW  - Hotel
KW  - Motel
KW  - Inn
KW  - Resort
KW  - Restaurant
KW  - Food service
KW  - Quick service
KW  - Lodging
KW  - Catering
KW  - Gaming
KW  - Casino
KW  - Tourism
KW  - Electronic books
N1  - Includes bibliographical references (pages 151-170) and index; Chapter 1. Introduction --; Chapter 2. How the industry operates --; Chapter 3. Industry organization and competition --; Chapter 4. Uniqueness of the hospitality product --; Chapter 5. Competitive strategies --; Chapter 6. Outside market forces --; Chapter 7. Challenges and opportunities for the industry; 2; b; Also available in printing
N2  - The book divulges how the hospitality product is different from other industries: part service and part product, produced and consumed simultaneously, and the role of the customer as part of the service process. The book explains how perishable inventory and labor intensity affect hotels, restaurants, and casinos. The author also reviews policies that promote or restrict tourism and travel, guest and employee safety, labor regulations, food safety laws, and requirements for accommodations for customers with disabilities
UR  - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000997.html
ER  -