TY - BOOK AU - Matthews,Rod TI - Practical performance improvement: how to be an exceptional people manager T2 - Human resource management and organizational behavior collection, SN - 9781948198059 AV - HF5549 .P733 2018 PY - 2018/// CY - New York, New York (222 East 46th Street, New York, NY 10017) PB - Business Expert Press KW - Personnel management KW - Teams in the workplace KW - Management KW - coaching team members KW - developing team members KW - engagement KW - leadership KW - management KW - managing poor performance KW - performance KW - setting direction KW - supervision KW - team KW - Electronic books N1 - 1 (page 111.) and index; 1. But it's not my job, it's theirs! --; 2. How to objectively analyze the performance of your team --; 3. Tactics to improve performance --; 4. Coaching --; 5. Developing --; 6. Counseling --; 7. Reassigning --; 8. Establishing a direction --; 9. Don't be a turkey --; Bibliography --; About the author --; Index; 2; b; Also available in printing N2 - Anyone who is responsible for the supervision and performance of a team in an organization will appreciate the practical management strategies outlined in this book. In a refreshing, humorous, and engaging approach, it aims to reduce the stress associated with the leadership of a team of people and improve the likelihood that things get done right, the first time. Written by Rod Matthews, the Australian facilitator and presenter often referred to as "the best trainer in Australia," it provides great insight and practical exercises on how to be an exceptional manager and team leader. In a step-by-step approach, it will help you be better at coaching and developing team members, setting direction for your team, and enhancing performance and engagement. A must read for all first-time managers/team leaders who want to get the best out of their team UR - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000711.html ER -