TY  - BOOK
AU  - Sahay,Amar
TI  - Managing and improving quality: integrating quality, statistical methods and process control 
T2  - Supply and operations management collection,
SN  - 9781631573422
AV  - HF5415.157 
PY  - 2016///.]
CY  - New York, New York (222 East 46th Street, New York, NY 10017)
PB  - Business Expert Press
KW  - Quality of products
KW  - Quality control
KW  - capability analysis
KW  - common cause of variation
KW  - control charts
KW  - control charts for attributes
KW  - control charts for variables
KW  - control limits
KW  - cost of quality
KW  - lean six sigma
KW  - pattern analysis
KW  - p-chart
KW  - process spread
KW  - process variation
KW  - rational subgroup
KW  - R-Chart
KW  - run charts
KW  - s-chart
KW  - Six Sigma
KW  - special causes of variation
KW  - specification limits
KW  - statistical process control
KW  - three-sigma limits
KW  - total quality management (TQM)
KW  - x- chart
KW  - [genre]
N1  - Includes bibliographical references (page [281.) and index; 1. Introduction to quality --; 2. Quality programs in use today: Lean Six Sigma and total quality management --; 3. Statistical methods used in quality --; 4. Making inferences about process quality --; 5. Process variation, how it affects product quality --; 6. Control charts: fundamentals and concepts --; 7. Control charts for variables --; 8. Control charts for attributes --; 9. Process capability analysis --; 10. Summary, applications, and computer implementation --; Appendix A. Standard normal distribution table --; Appendix B. Partial t-distribution table --; Appendix C. Table of control chart constants --; Bibliography --; Index; Access restricted to authorized users and institutions; 2; b; Also available in printing
N2  - Quality is a discipline that focuses on product and service excellence. This book is about improving the quality of products and services. The improved quality and reliability lead to higher perceived value and increased market share for a company, thereby increasing revenue and profitability. The book discusses the concepts and dimensions of quality, costs of poor quality, the importance of quality in this highly competitive global economy, and quality programs--Six Sigma and Lean Six Sigma that focus on improving quality in industries. The text integrates quality concepts, statistical methods, and one of the major tools of quality--Statistical Process Control (SPC)--a major part of Six Sigma control phase. A significant part of the book is devoted to process control and the tools of SPC--control charts--used for monitoring, controlling, and improving the processes by identifying the causes of process variation. The fundamentals of control charts, along with SPC techniques for variables and attributes, and process capability analysis and their computer applications are discussed in detail. This book fills a gap in this area by showing the readers comprehensive and step-wise solutions to model and solve quality problems using computers
UR  - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000436.html
ER  -