Lean knowledge management : how NASA implemented a practical KM program /
Roger Forsgren.
- First edition.
- 1 online resource (xix, 109 pages) : illustrations (some color)
- Portfolio and project management collection, 2156-8200 .
- Portfolio and project management collection. .
Includes bibliographies and index.
Chapter 1. How knowledge management helped change NASA's culture -- Chapter 2. Why sharing knowledge Is critical: some historical perspectives -- Chapter 3. What is lean knowledge management? -- Chapter 4. Essential steps to implement a knowledge management program in your organization -- Chapter 5. Developing a KM program office -- Chapter 6. Gathering and sharing knowledge -- Chapter 7. Problems you will encounter -- Chapter 8. Lean knowledge management: areas for growth -- Chapter 9. What KM can't do -- Afterword -- Appendix A. Suggested lessons learned input form with example -- Appendix B. The concorde accident: a case study.
Access restricted to authorized users and institutions.
NASA suffered three human spaceflight tragedies and Lean Knowledge Management was a major tool that helped NASA management implement massive cultural changes. Traditional knowledge management is too often regarded as overly complicated or a wasteful bureaucratic exercise, but Lean Knowledge Management can become a critical component for your organization to operate effectively, efficiently and safely. Lean Knowledge Management simplifies the process by: Clearly defining your organization's key employees; Filtering the enormous amount of internal "information" into "critical knowledge"; Utilizing a myriad of resources to get this critical knowledge to the people who need it most - the very people that can make your organization successful. Repetitive mistakes and failures can cost an organization millions of dollars in lost revenue, scrap, and even lawsuits. Lean Knowledge Management strips away the academic jargon and implements a practical, cost-effective, organic program emphasizing lessons of the past.
Mode of access: World Wide Web. System requirements: Adobe Acrobat reader.
9781637421345
Knowledge management. Knowledge, Sociology of. Space vehicle accidents.
Lean knowledge management. Knowledge management. Engineering training. NASA. Lessons learned. Learning from the past. Chief knowledge officer. Sharing knowledge. Case studies. Apollo 1 accident. Shuttle Challenger. Shuttle Columbia. Technical authority.