Integrated management of processes and information /
Kenneth A. Shaw.
- First edition.
- 1 online resource (xviii, 181 pages) : illustrations.
- Quantitative approaches to decision making collection, 2163-9582 .
- 2013 digital library. Quantitative approaches to decision making collection. .
Part of: 2013 digital library.
Contents -- List of illustrations -- Preface -- Acknowledgments -- Introduction -- 1. Changing role of processes and information -- 2. Nature of information -- 3. Modeling integrated information and processes -- 4. Use and acquisition of information -- 5. Alphabet soup, big data, cloud computing, DSS, ERP, VoIP -- 6. Managerial considerations -- Appendix A. Glossary -- Appendix B. Acronym and symbol definitions -- Appendix C. Excel tips and useful functions -- Notes -- References and bibliography -- Index.
Access restricted to authorized users and institutions.
Each step in a company's manufacturing, service, and information processes uses, creates, supplies, and stores information. In many businesses, the information processes are managed separately from other business processes. However, they should be considered together with other operations in a process to develop more effective and less-expensive methods for acquiring and using that information. Using a conversational tone, the author discusses a number of the procedural and managerial policy considerations for small and large businesses regarding information technology, process management, and business choices. The discussion focuses more on informing the reader about process-oriented concepts and management options available rather than providing specific recommendations regarding which process or information strategy to use.
Mode of access: World Wide Web. System requirements: Adobe Acrobat reader.
9781606494455
Business information services. Information resources management. Decision support systems. Management information systems.
information processes service processes manufacturing processes process management information technology enterprise software solutions stochastic data deterministic data service blueprint block diagram cross- functional diagram information flow information transfer information standardization information medium cyber security value-added step dematerialization food service information processes DSS ERP MRP CRM SPC PDM SaaS Big Data data mining SMB decision support systems business intelligence Shannon theory of communication cloud computing BYOD VoIP barcode OCR RFID inventory tracking