TY - BOOK AU - Campbell,Candy TI - Improv to improve healthcare: a system for creative problem-solving T2 - Healthcare management collection, SN - 9781637420935 AV - HD57 .I477 2021 KW - Leadership KW - Nursing KW - Communication in nursing KW - Improv KW - Education KW - Communication KW - Emotional intelligence KW - Social intelligence KW - Curiosity quotient KW - Adaptability KW - Spontaneous KW - Improv theater KW - Patient satisfaction KW - Team building KW - Miscommunication KW - Problem-solving KW - Staff building KW - Educational workshop KW - Nurses KW - Healthcare KW - Clinician KW - Electronic books N1 - 1 (pages 137-138) and index; Part one. The science. Chapter one. Elude --; Part two. The art of the 'Tudes. Chapter two. Attitude or what's love got to do with it? ; Chapter three. Blocking versus beatitudes (blessings) ; Chapter four. Fortitude or courage versus fear ; Chapter five. Gratitude versus driving ; Chapter six. Fratitude ; Chapter seven. Aptitude and amplitude ; Chapter eight. Certitude versus waffling ; Chapter nine. Verisimilitude versus story-tude ; Chapter ten. Finalitude --; Appendix A --; Appendix B; 2; b; Also available in printing N2 - Healthcare organizations cry out for a toll to decrease untoward events and bridge the communication gap between professional clinical teams and clients. Discover how to guide your team to creatively problem-solve, build emotional and social intelligence, increase workplace safety and employee retention, and guarantee client satisfaction with the results don't-lie Improv to improve healthcare system UR - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001131.html ER -