Improv to improve healthcare : a system for creative problem-solving /
Candy Campbell.
- Second edition.
- 1 online resource (xxvi, 144 pages) : illustrations
- Healthcare management collection, 2333-861X .
- Healthcare management collection. .
Part one. The science. Chapter one. Elude -- Part two. The art of the 'Tudes. Chapter two. Attitude or what's love got to do with it? ; Chapter three. Blocking versus beatitudes (blessings) ; Chapter four. Fortitude or courage versus fear ; Chapter five. Gratitude versus driving ; Chapter six. Fratitude ; Chapter seven. Aptitude and amplitude ; Chapter eight. Certitude versus waffling ; Chapter nine. Verisimilitude versus story-tude ; Chapter ten. Finalitude -- Appendix A -- Appendix B.
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Healthcare organizations cry out for a toll to decrease untoward events and bridge the communication gap between professional clinical teams and clients. Discover how to guide your team to creatively problem-solve, build emotional and social intelligence, increase workplace safety and employee retention, and guarantee client satisfaction with the results don't-lie Improv to improve healthcare system.
Mode of access: World Wide Web. System requirements: Adobe Acrobat reader.