Campbell, Candy,

Improv to improve healthcare : a system for creative problem-solving / Candy Campbell. - Second edition. - 1 online resource (xxvi, 144 pages) : illustrations - Healthcare management collection, 2333-861X . - Healthcare management collection. .



Part one. The science. Chapter one. Elude -- Part two. The art of the 'Tudes. Chapter two. Attitude or what's love got to do with it? ; Chapter three. Blocking versus beatitudes (blessings) ; Chapter four. Fortitude or courage versus fear ; Chapter five. Gratitude versus driving ; Chapter six. Fratitude ; Chapter seven. Aptitude and amplitude ; Chapter eight. Certitude versus waffling ; Chapter nine. Verisimilitude versus story-tude ; Chapter ten. Finalitude -- Appendix A -- Appendix B.

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Healthcare organizations cry out for a toll to decrease untoward events and bridge the communication gap between professional clinical teams and clients. Discover how to guide your team to creatively problem-solve, build emotional and social intelligence, increase workplace safety and employee retention, and guarantee client satisfaction with the results don't-lie Improv to improve healthcare system.




Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.

9781637420935


Leadership.
Nursing.
Communication in nursing.

Improv. Education. Communication. Emotional intelligence. Social intelligence. Curiosity quotient. Adaptability. Spontaneous. Improv theater. Patient satisfaction. Team building. Leadership. Miscommunication. Problem-solving. Staff building. Educational workshop. Nurses. Nursing. Healthcare. Clinician.


[genre]
Electronic books.

HD57.7