The human being's guide to business growth : a simple process for unleashing the power of your people for growth /
Gregory Scott Chambers.
- First edition.
- 1 online resource (xvi, 178 pages) : illustrations.
- Entrepreneurship and small business management collection, 1946-5661 .
- Entrepreneurship and small business management collection. .
Includes bibliographies and index.
Part I. Defining terms -- 1. The terms: getting on the same page -- 2. The concepts: let's frame this -- Part II. Strategy and leadership -- 3. The vision: strategy and planning are not the same thing -- 4. The boss: it starts at the top -- Part III. Getting everyone on the same page -- 5. The bus drivers: let's talk management -- 6. The front lines: tactics to help everyone sell -- Part IV. Getting the right people in the right places -- 7. The blowback: dealing with staff resistance -- 8. The recruiting: not everyone will come with you, be ready -- Part V. Locking it in with technology -- 9. The tools: lock in small gains with technology -- 10. Unique situations: small local companies, franchises, nonprofits, startups -- Conclusion: back to a tale of two companies -- About the author -- Index.
Access restricted to authorized users and institutions.
Every business owner looking for growth begins by thinking about new products and services, but that's the wrong place to start. The place to start is inside their company. Specifically, the seeds of growth take root every time an employee thinks about and takes responsibility for a customer, regardless of their role in the company. Those seeds sprout to life when employees think, "revenue is my business." This book will give readers a simple three-step process (called FIT) that unleashes the power that comes from every employee taking responsibility for revenue.
Mode of access: World Wide Web. System requirements: Adobe Acrobat reader.
9781947441170
Small business--Growth. Personnel management.
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