TY - BOOK AU - Treacy,Tony TI - How to become a master of persuasion: establishing value and convincing your customers of it T2 - Corporate communication collection, SN - 9781637420911 AV - HM1196 .H698 2021 KW - Persuasion (Psychology) KW - Communication in management KW - Business communication KW - Pitching KW - Presenting KW - Business storytelling KW - Persuading KW - Communicating KW - Impressing KW - Influencing KW - Speaking KW - Business process KW - Word craft KW - Electronic books N1 - 4; Chapter 1. Why persuasion is at the heart of pitching --; Chapter 2. Step 1--Communication objective --; Chapter 3. Step 2--Meeting goal --; Chapter 4. Step 3--Story plan --; Chapter 5. Case studies --; Chapter 6. Step 4--Content --; Chapter 7. Step 5--Style and language --; Chapter 8. Step 6--Pitch and presentation --; Chapter 9. How to use the six-step process; 2; b; Also available in printing N2 - This book is perfect for everyone involved in sales who wants to be a better and more persuasive communicator. It is a practical guide that explains what motivates customers, how to identify the best things to talk about, how to control every pitch, and how to persuade customers to buy from you UR - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001138.html ER -