TY  - BOOK
AU  - Sheppardson,Chris
TI  - Hospitality: a new dawn in sustainability & service 
T2  - Tourism and hospitality management collection,
SN  - 9781953349736
AV  - TX911.3.M27 
PY  - 2021///.]
CY  - New York, New York (222 East 46th Street, New York, NY 10017)
PB  - Business Expert Press
KW  - Hospitality industry
KW  - Management
KW  - Environmental aspects
KW  - Sustainable development
KW  - Sustainability
KW  - Food
KW  - Culture
KW  - Economic
KW  - Environmental
KW  - Social
KW  - Society
KW  - Mergers & acquisitions (M&A)
KW  - Hotels
KW  - Food service
KW  - Restaurants
KW  - Chefs
KW  - Cuisine
KW  - Hospitality
KW  - Service
KW  - Chief executive officer (CEO)
KW  - Managing director (MD)
KW  - Human resources director (HRD)
KW  - Millennials
KW  - Gen Z
KW  - BAME
KW  - Diversity
KW  - C-suite
KW  - [genre]
KW  - Electronic books
N1  - Includes bibliographical references (pages 145-149) and index; Chapter 1. How economic sustainability lost its way --; Chapter 2. Sustainable business --; Chapter 3. Social renewal --; Chapter 4. Cultural sustainability --; Chapter 5. Change to the work place --; Chapter 6. Sustainability through food --; Chapter 7. The cousins--sustainability and service --; Chapter 8. Nothing is more important than trust and telationships --; Chapter 9. An industry of hope and optimism, one which can break barriers --; Chapter 10. Service is purpose; Access restricted to authorized users and institutions; 2; b; Also available in printing
N2  - This book is an introduction to one of the fast developing core pillars in all business, sustainability, as well as how it is tied into the concept of service. Much has changed during the Covid-19 pandemic and we are seeing companies redefine their value propositions with leaders, once again, returning to core basics and beginning to lead through strong pillars. The new emerging generations are demanding and expecting more. The bar has been raised and the challenge for all leaders is to meet this.There are new leaders emerging with strong visions of the future. As difficult as 2020 has been, we could well be sitting on the brink of a new age in both sustainability and in service. Out of the dark times could come alot of good but it will require new styles of leadership to what has be seen over the last 20 years
UR  - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001057.html
ER  -