TY  - BOOK
AU  - Gambill,Tony
AU  - Carbonara,Scott
TI  - Getting it right when it matters most: self-leadership for work and life 
T2  - Business career development collection,
SN  - 9781637420232
AV  - HD57.7 
PY  - 2021///.]
CY  - New York, New York (222 East 46th Street, New York, NY 10017)
PB  - Business Expert Press
KW  - Leadership
KW  - Psychological aspects
KW  - Self-confidence
KW  - Self-actualization (Psychology)
KW  - Management
KW  - Emotional intelligence
KW  - Mindfulness
KW  - Empathy
KW  - Learning agility
KW  - Difficult conversations
KW  - jUnconscious bias
KW  - Perception bias
KW  - Self-awareness
KW  - Crucial conversations
KW  - Critical conversations
KW  - Listening
KW  - Self-leadership
KW  - Mind-set
KW  - Reflection
KW  - Workplace drama
KW  - Interpersonal conflict
KW  - Conflict resolution
KW  - Workplace conflict
KW  - High-stakes conversations
KW  - Quality questions
KW  - Perspectives
KW  - Meditation
KW  - Relationships
KW  - [genre]
KW  - Electronic books
N1  - Includes bibliographical references (pages 199-203) and index; Chapter 1. Getting it right --; Part I. Self. Chapter 2. Me, myself, and I ; Chapter 3. Activating your best self --; Part II. Outlook. Chapter 4. Sharpening your outlook against misperceptions ; Chapter 5. Minimizing treats and maximizing rewards ; Chapter 6. Mindfulness in the moment ; Chapter 7. Choosing your best outlook for action --; Part III. Action. Chapter 8. Taking action in your moments that matter ; Chapter 9. Asking quality questions ; Chapter 10. Four steps for successful high-stakes conversations ; Chapter 11. Managing negative reactions in your high-stakes conversations --; Part IV. Reflection. Chapter 12. Practice reflection ; Chapter 13. Pulling it all together for productive moments that matter ; Chapter 14. "But it didn't work!" Read on; Access restricted to authorized users and institutions; 2; b; Also available in printing
N2  - Discover how to get it right in your moments that matter--when the situation is complex and relational--and stakes are high. Transform the outcome of your difficult conversations and events, when you feel; Threatened by charged emotions or uncertainty; Paralyzed by fear of saying (or doing) the wrong thing (again);  Defeated by a relationship that seems damaged beyond repair; Confident of the results you desire, but unclear how to get them; Stalled in progress with others due to differing styles and perspectives. In an ever-changing environment, instead of reacting and sabotaging success, Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (S.O.A.R.) cycle
UR  - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0001107.html
ER  -